Return & Refund Policy

We hope every Sacred Wild piece feels just as beautiful and special when it arrives as it did when you chose it. Please review all product descriptions, measurements, photographs, and care information carefully before placing your order.

Returns for Store Credit

Eligible merchandise may be returned for store credit. Refunds to the original form of payment are not available.

Returns must be received by Sacred Wild within 7 days of the confirmed delivery date.

To be accepted, merchandise must be unworn, unwashed, unaltered, and free from odors, pet hair, deodorant, makeup, food stains, or any other signs of wear. All original tags must remain attached.

Items that do not meet these conditions cannot be accepted for return.

Customers are responsible for return shipping costs, and original shipping charges are non-refundable.

Before returning an eligible item, please contact Julia@MySacredWild.com for return instructions. Please do not send merchandise back without contacting us first.

Final-Sale Items

Because of the unique nature of these pieces, the following purchases are final sale and cannot be returned, exchanged, or issued store credit:

• Made-to-order items

• Custom items

• One-of-a-kind pieces

• Sale or discounted items

Damaged or Incorrect Items

Every order is prepared with care. If your item arrives damaged or you receive the wrong item, please email Julia@MySacredWild.com within 3 business days of delivery so we can review the issue.

Please include:

• Your order number

• Clear photographs of the damaged or incorrect item

• Photographs of the original packaging

• A brief description of the issue

The photographs and details must be received and reviewed before the item is returned. Once reviewed, Sacred Wild will provide return instructions and determine the appropriate resolution.

Made-to-Order Pieces

Some Sacred Wild pieces are individually created, handcrafted, or sourced specifically for you after your order is placed.

Please allow approximately 7–10 business days for your piece to be created before it ships. Shipping time is additional to production time unless otherwise stated on the product page.

Because work begins specifically for your order, made-to-order pieces are final sale and cannot be canceled, returned, exchanged, or issued store credit once production has begun.

Order Cancellations

Orders cannot be canceled once they have been processed or shipped. Made-to-order purchases cannot be canceled once production has begun.

If you need to request a cancellation, please contact Julia@MySacredWild.com as soon as possible. While we cannot guarantee that the order can be canceled, we will honor the request whenever the order’s status allows.

Lost or Delayed Packages

Once an order has shipped, Sacred Wild is not responsible for delays caused by the shipping carrier.

If tracking shows that your package was delivered but you did not receive it, please contact the shipping carrier directly to begin a claim. If you need additional information from Sacred Wild to support your claim, please contact Julia@MySacredWild.com.

Questions

If you have questions about this policy before placing your order, please contact Julia@MySacredWild.com.